Authy Redesign
Mobile design, Prototyping, Concept
Personal design exercise to redesign an authentication app I use daily.
![](https://d33wubrfki0l68.cloudfront.net/58f953dafe82dc02925ad9dc1e0370f73786d648/ec209/img/casestudy/authy/authy-bg.png)
Context
Authy is an easy to use two-factor authentication service that secures and manages your online accounts using your smartphone or other devices. The app keeps all your tokens and secures them with a strong authentication.
![](https://d33wubrfki0l68.cloudfront.net/302a7a62845ebd00ab4e829c3e539abbbc28f967/bd4f6/img/casestudy/authy/at-case-1.jpg)
The Challenge
Because I use this app multiple times daily to login to my various online accounts, I discovered a few friction points that I felt could use some improvements.
- How could I make it easier to add new authentication accounts faster?
- How could I make the apps navigation more accessible?
- How could I make it easier to manage multiple accounts from the same site / service? (IA)
- How could I make it faster to access and copy recently used codes?
- How could I make it easier to search for accounts?
- How could I make the user interface more delightful to use?
![](https://d33wubrfki0l68.cloudfront.net/53d064dc3abcaff364fdb65d540c983a6f0b08cb/7de2b/img/casestudy/authy/authy-clay.jpg)
Identifying the painpoints
Besides the improvements I wanted to make, I decided to ask others what they would like see in their authentication app. I got some feedback from an online poll and on Twitter, and some of the feedback mirrored the initial problems I identified.
I went ahead to create some wireframes and proceeded to design and prototype the app.
![](https://d33wubrfki0l68.cloudfront.net/1d54f3ca7e8fb8f01f298000df1a4d3893811461/7563b/img/casestudy/authy/authy-wireframe.png)
Getting feedback
I wanted to make sure I didn't just solve my personal pain points with Authy, I also wanted to make sure I got feedback from others, so I asked on Twitter and also got some in-person feedback from other people who used other authentication apps.
![](https://d33wubrfki0l68.cloudfront.net/c86d49ee81ce94677bea263a0e90ab0e99743adb/777f1/img/casestudy/authy/authy-banner.jpg)
Results
Authy was already a great app which I love using, and this was more of a personal exercise to build upon the work of the team, approach the design differently. In this case, the final product was a prototype which was done in Principle.